e-learning training : Customer satisfaction: a company-wide concern


  • How to identify the three levers to master the cross-functional dimension of customer satisfaction.

Target audiences

  • Managers.


  • No prerequisites.

The objectives of the E-Learning program

  • Blend the cross-functional component of customer satisfaction into your day-to-day management.

Key advantages

  • A filmed testimonial by an expert.
Ref : POD041_EN

Duration : 5mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

Send to a colleague Print training notice Download pdf file