e-learning training : Customer complaints

Program

  • How to spin complaints into opportunities to build loyalty, improve and make your team members more proactive.

Target audiences

  • All employees in touch with customers.

Prerequisites

  • No prerequisites.

The objectives of the E-Learning program

  • Excel in the three main roles: vision, action and liaising.

Key advantages

  • A filmed testimonial by an expert.
Ref : POD040_EN
 

Duration : 5mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

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