e-learning training : Impact of emotions in the workplace. Part A

Program

  • Understanding the importance of emotions in the workplace.
  • Identifying the interaction between emotions, conflict and trust.

Concretely, you will be able to:

  • Emotions play an important role in the workplace. They affect our daily life, our reactions to certain situations and our interactions with other coworkers.
  • They play a role in team success, but also in stressful situations and conflict.
  • In the latter cases, emotions give rise to power struggles and may even lead to crises.
  • In managing emotions and conflict, you can obtain better individual and group performance.

Target audiences

  • Anyone who wants to develop high-quality human relationships within the workplace.

Prerequisites

  • No prerequisites.
  • To complete this program, you will need to work through part B.

The objectives of the E-Learning program

  • By the end of this module, you'll be able to use the power of emotions in your relationships and tame your own emotions.

Key advantages

  • Explore emotions and their impact on personal and collective effectiveness and in conflict management. This initial comprehensive overview allows you to decipher your own emotions and learn to recognize them.
  • PMI ® accreditation: earn 0.5 points toward your PMP ® or PgMP ® certification.
  • PMBOK, PMP, PgMP, PMI-SP, PMI-RMP and PMI Registered Education Provider are registered mark of the Project Management Institute, Inc.
  • Part A: you must complete part B of this module to gain your PMI credits.
Ref : MH190AEN
 

Duration : 30mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

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