e-learning training : The situational skills of the manager


  • The basic principles of systems thinking.
  • Using systems thinking to assess a situation or conflict.
  • Managing different managerial situations effectively.

Concretely, you will be able to:

  • When managers come face-to-face with a problem, they must take into account all of the aspects involved (e.g. human, corporate culture or social environment), and how these aspects interact.
  • Now more than ever, managers are confronted with complex situations where traditional troubleshooting methods are not applicable.
  • Systems thinking enables you to address these complex situations effectively.
  • In addition to describing the theory of systems thinking, this module will provide concrete answers to your operational problems.

Target audiences

  • Experienced managers who want to master the basics of management.


  • No prerequistes.

The objectives of the E-Learning program

  • In this module, you will learn how to use systems thinking to manage effectively, by:
    • assessing the nature of a problem;
    • improving your understanding of the different levels of a situation.

Key advantages

  • An effective, comprehensive analysis model to help you deal with complex situations.
  • An approach that encourages you to take a step back, identify individual and collective imperatives, and find appropriate solutions.
  • PMI ® accreditation: earn 0.5 points toward your PMP ® or PgMP ® certification.
  • PMBOK, PMP, PgMP, PMI-SP, PMI-RMP and PMI Registered Education Provider are registered mark of the Project Management Institute, Inc.
Ref : MH143EN

Duration : 30mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

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