e-learning training : Knowing yourself better to communicate better. Part A


  • Exploring the four main attitudes in interpersonal relationships.
  • Identifying your ineffective personal attitudes.
  • Selecting key actions to implement effective behaviors.

Concretely, you will be able to:

  • Getting your message across and ensuring you are understood are absolutely essential if you want to have a positive influence on your environment.
  • In order to communicate more effectively, it's important that you have the courage to assert yourself in your relationships with other people, rather than being passive, aggressive or manipulative.
  • To assert yourself fully while staying true to yourself, it's essential that you have a thorough understanding of your personal values, so that you can make them count in your interactions with other people.
  • Inspiring trust in your colleagues will help you to establish effective working relationships.

Target audiences

  • Anyone whose job is dependent on building successful relationships.


  • No prerequisites.
  • To complete this program, you will need to work through part B.

The objectives of the E-Learning program

  • This module will help you to limit ineffective behaviors and use simple reflexes to communicate in a calm, assertive manner.

Key advantages

  • Through the practical exercises, you will discover the 4 dimensions of the most common profiles : passiveness, aggression, manipulation, and assertiveness.
  • The exploratory exercises will help you to identify key behaviors that will improve your effectiveness in your relationships.
  • PMI ® accreditation: earn 0.5 points toward your PMP ® or PgMP ® certification.
  • PMBOK, PMP, PgMP, PMI-SP, PMI-RMP and PMI Registered Education Provider are registered mark of the Project Management Institute, Inc.
  • Part A: you must complete part B of this module to gain your PMI credits
Ref : MH015AEN

Duration : 30mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

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