e-learning training : Emotional intelligence fundamentals

Program

• Defining emotional intelligence.
• Understanding the purpose of emotions.
• Measuring the importance of managing your emotions properly.
• Identifying emotional malfunctions.
• Developing your emotional conscience.

Concretely, you will be able to:

• Emotions are often seen as an embarrassing topic of discussion in the workplace. Yet emotions are essential to how human beings work and, if well managed, can be a genuine asset. Just like our logical intelligence, we need to learn to develop our emotional intelligence. This module will set you on a new course, taking you on a journey through a colorful landscape: the landscape of emotions.

Target audiences

• Any professional whose role relies on building good human relationships.

Prerequisites

• No prerequistes.

The objectives of the E-Learning program

• By the end of this module, you will understand the importance of developing your emotional intelligence. You will realize that emotions are triggers that influence your behavior. You will also be able to identify your own emotions and the emotions of others, and act accordingly.

Key advantages

• Clear definitions of the most important emotions and their role in human relations in the workplace.
• An understanding that emotional intelligence is a key personal competency.
• Examples and exercises to identify your emotions and the emotions of others.