e-learning training : Managing conflict

  • The right posture, how to tackle the issue, and how and when to involve the people at the centre of the conflict.

Program

  • Conflicts between managers and team members.
  • Conflicts between team members.
  • Conflicts between team members and people from other departments.

Target audiences

  • All managers.

Prerequisites

  • No prerequiste.

The objectives of the E-Learning program

  • Defuse conflicts when you are involved as manager, conflicts between members of your team and between members of different teams.

Key advantages

  • Best practices to adopt the right posture.