e-learning training : Managing conflict
- The right posture, how to tackle the issue, and how and when to involve the people at the centre of the conflict.
Program
- Conflicts between managers and team members.
- Conflicts between team members.
- Conflicts between team members and people from other departments.
Target audiences
Prerequisites
The objectives of the E-Learning program
- Defuse conflicts when you are involved as manager, conflicts between members of your team and between members of different teams.
Key advantages
- Best practices to adopt the right posture.