e-learning training : Effective cross-functional manager communication

Program

  • Introducing a relations system that encourages cooperation.
  • Understanding the different frames of reference of other people.
  • Adapting your communication to suit these frames of reference.
  • Managing resistance caused by different frames of reference.

Concretely, you will be able to:

  • Introduce a relations system that encourages cooperation between stakeholders and their line managers.
  • Identify the professional frames of reference of the different stakeholders involved in a cross-functional mission.
  • Adapt your communication style to suit the frames of reference of other people and work with them to build a common frame of reference.
  • Deal with resistance caused by different frames of reference.

Target audiences

  • All cross-functional, functional or operational managers.

Prerequisites

  • No prerequisites.

The objectives of the E-Learning program

  • To adapt your communication to the specific characteristics of your role and to other people from different professional backgrounds.

Key advantages

  • Adapt your communication to the specific characteristics of your role and to other people from different professional backgrounds.

This module is part of the following distance training paths

Ref : M188EN
 

Duration : 30mn

Contact us

This module is only available for in-company trainings and can not be sold on an individual basis.

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