e-learning training : Handling emotions within your team
Program
- Reading emotional signals correctly.
- Practising empathetic listening.
- Responding adequately to co-worker emotions.
- Identifying and managing collective emotions.
Concretely, you will be able to:
- Manage individual and collective emotions.
Target audiences
- All managers.
Prerequisites
- Completion of the module: The emotional skills of the manager.
The objectives of the E-Learning program
- To become an emotionally intelligent manager.
Key advantages
- Emotional intelligence applied to management.
This module is part of the following distance training paths
Other e-learning modules in Management and leadership
- Balancing the dual roles of people manager and technical expert
- Balancing the dual roles of people manager and technical expert
- Becoming a Coaching Manager. Part A
- Becoming a Coaching Manager. Part B
- Becoming a manager /coach
- Behavioural flexibility of the manager
- Being persuasive in management situations. Part A
- Being persuasive in management situations. Part B
- Building win-win relationships with your team
- Communicating to gain support
- Day to day negotiation for managers
- Effective decision making
- Guiding team and individual actions
- Guiding team and individual actions. Part A
- Guiding team and individual actions. Part B
- Handling emotions within your team. Part A
- Handling emotions within your team. Part B
- Management interviews - delegating
- The manager / communicator
Ref : M156EN
Duration : 30mn
This module is only available for in-company trainings and can not be sold on an individual basis.