e-learning training : Cross-functional Management
Program
Two 30' e-learning modules
Positioning the cross-functional manager
- The difference between cross-functional management and other forms of management.
- Positioning the cross-functional manager in his own context.
- Positioning yourself in your role as a cross-functional manager.
Lobbying strategy of the cross-functional manager
- Drawing a map of relevant actors.
- Assessing the resources you require for your transversal role.
- Developing your influence with a suitable action plan.
Two-day classroom course
1 The strategist
- Understanding the purpose of a cross-functional approach.
- Understanding where the cross-functional manager fits into other types of management.
- Positioning yourself as cross-functional manager.
- Identifying your added value as a cross-functional manager in your own context.
- Rolling out a strategy to approach stakeholders.
2 The leader
- Understanding other people's frames of reference.
- Exerting your influence over people who have different frames of reference.
- Leveraging influence without statutory authority.
3 The manager
- Identifying the different coordination mechanisms at work in the organisation.
- Cross-functional management and coordination mechanisms.
- How to use the different coordination tools.
4 The communicator
- Fostering cross-functional cooperation.
- Establishing formal relationships and fostering commitment from stakeholders outside your line of responsibility.
- Dealing with stakeholder resistance.
Three 30' e-learning modules
Ensuring cross-functional coordination
- Understanding coordination mechanisms.
- Knowing how to use the different coordination mechanisms.
- Managing the impact of coordination mechanisms on stakeholders.
Effective cross-functional manager communication
- Introducing a relations system that encourages cooperation.
- Understanding the different frames of reference of other people.
- Adapting your communication to suit these frames
- of reference.
- Managing resistance caused by different frames of reference.
Leadership of the cross-functional manager
- Using levers of influence as a cross-functional manager.
- Exercising your leadership through persuasive techniques.
- Dealing with resistance from stakeholders.
Who should attend
- Managers in charge of cross-functional, functional or operational processes.
Prerequisites
There are no prerequisites for this training course.
The objectives of the E-Learning program
- Position your role as cross-functional manager and fine-tune your strategy.
- Develop your influence without hierarchical authority.
- Ensure cross-functional coordination.
- Nurture a cooperative approach among stakeholders and their managers.
Plus points
- Pre-learning and post-learning assessments.
- E-learning modules available for 1 year.
- Personalised guidance during the entire training path.