E-learning - Distant learning - Cegos|e-Learning Catalogue|Commercial | Sales | Using your charisma in difficult situations

e-learning training : Commercial

 
Distance learning module
 
M139 | Duration : 30 mn

Using your charisma in difficult situations

objective
- To develop your self-confidence to help you deal with difficult sales situations.
- To reinforce your charisma and power of persuasion.
target audience
All sales associates.
All professionals who have to present an argument to customers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Be aware of ineffective behaviour that can damage your credibility and threaten the sales relationship.
- Reinforce your self-confidence.
- Use techniques to assert your charisma.
Programme
- Deciphering ineffective behaviour that can damage credibility.
- Three tools to help you develop your self-confidence and charisma.
- Reinforcing your personal impact during the prospecting phase.
- Consolidating the sale during the negotiation phase.
- Techniques to help you be assertive in difficult situations.
HIGHLIGHTS
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