e-learning training : Commercial

 
Distance learning module
 
M137 | Duration : 30 mn

Using formal power to encourage debate

objective
To reinforce your power of influence using verbal and non-verbal communication techniques.
target audience
All sales associates.
All professionals who have to present an argument to customers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Combine your talent as a speaker with respect for the code of ethics to develop a long-term relationship.
- Maintain your power of persuasion by creating continual interaction with your customer.
Programme
- Playing on the irrational aspects to reinforce your customer relationships.
- Using expression techniques to reinforce your power of persuasion in sales.
- Reinforcing your power of persuasion using non-verbal communication.
- Maintaining your influence through continual interaction.
HIGHLIGHTS
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