Distance learning module
 
M047 | Duration : 30 mn

Reacting to a complaint of harassment

objective
To manage harassment situations, overcome conflict and anticipate future complaints.
target audience
Directors and HR managers.
All professionals involved in preventing and managing workplace harassment.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Manage a communication and support channel for employees.
- Interview an employee who feels harassed.
- Take the appropriate measures to resolve the issue.
Programme
- Establishing a listening and communication channel.
- Handling and managing a report of workplace harassment.
- Identifying appropriate or contentious solutions.
HIGHLIGHTS
The realistic role play situations and dialogues.
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