e-learning training : Quality - Safety - Environment

 
Distance learning module
 
M019 | Duration : 30 mn

L'essentiel du management par les processus

objective
To identify the key challenges of process-based management and to learn the main associated tools.
target audience
All managers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Read and understand a company process map.
- Give a general description of a process and identify the relevant performance indicators.
- Define the role of the process manager and identify the key tools required to manage it.
Programme
- Understanding the key aspects of process-based management.
- Describing a process.
- Defining the role of the process manager.
HIGHLIGHTS
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