e-learning training : Management & Leadership

 
Distance learning module
 
M156 | Duration : 30 mn

Handling emotions within your team

objective
To become an emotionally intelligent manager.
target audience
All managers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
Manage individual and collective emotions.
Programme
- Reading emotional signals correctly.
- Practising empathetic listening.
- Responding adequately to co-worker emotions.
- Identifying and managing collective emotions.
HIGHLIGHTS
Emotional intelligence applied to management.
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