objective
To adapt your communication to the specific characteristics of your role and to other people from different professional backgrounds.
target audience
All cross-functional, functional or operational managers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Introduce a relations system that encourages cooperation between stakeholders and their line managers.
- Identify the professional frames of reference of the different stakeholders involved in a cross-functional mission.
- Adapt your communication style to suit the frames of reference of other people and work with them to build a common frame of reference.
- Deal with resistance caused by different frames of reference.
Programme
- Introducing a relations system that encourages cooperation.
- Understanding the different frames of reference of other people.
- Adapting your communication to suit these frames of reference.
- Managing resistance caused by different frames of reference.
HIGHLIGHTS
No informations
Add this module