e-learning training : Commercial

 
Distance learning module
 
M101 | Duration : 30 mn

Customer relationship: building trust

objective
To build a trusting relationship with customers.
target audience
Professionals in direct contact with customers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Build a customer relationship.
- Enjoy a closer relationship using non-verbal communication.
- Develop trust through your personal and professional approach.
Programme
- Identifying the challenges of contact with customers.
- Enhancing your interpersonal relationship skills.
- Establishing close communication with customers.
- Preserving relationships in difficult situations.
HIGHLIGHTS
- Self-assessment of your customer service and relationship skills.
- Non-verbal techniques to develop customer trust and empathy.
Add this module
Audemars piguet replica watches, Replica seiko watches men, Patek aquanaut replica, Tag heuer mercedes benz replica, Replica watches iwc classic, Tag heuer swiss replica watches, Replica rolex repair, Louis vuitton belts replica uk, Franck muller strap replica, Replica watches under 50, Replica watches for ladies, Replica watches 9, Omega watch replica uk, Replica iwc portuguese perpetual calendar, Breitling bentley 6.75 replica