E-learning - Distant learning - Cegos|e-Learning Catalogue|Commercial | Sales | Convincing customers with a winning offer

e-learning training : Commercial

 
Distance learning module
 
M136 | Duration : 30 mn

Convincing customers with a winning offer

objective
To convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique.
target audience
All sales associates.
All professionals who have to present an argument to customers.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
Use negotiation tools that will enable you to convince your customer.
Programme
- Identifying the factors involved in your customer's act of buying.
- Adapting your offer and your arguments to cement your credibility.
- Using comparative arguments in an ethical way to convince your customer when faced with an offer from a competitor.
- Structuring your offer in a way that convinces effectively.
HIGHLIGHTS
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