Distance learning module
 
M012 | Duration : 30 mn

Assertiveness: toolkit

objective
To use tools for self-assertion.
target audience
All professionals.
IN CONCRETE TERMS, YOU WILL BE ABLE TO...
- Say no.
- Offer constructive criticism.
Programme
- Assertiveness: key concepts.
- Methods for expressing constructive criticism.
- Asking.
- Saying no appropriately.
HIGHLIGHTS
Simulations for self-assertion.
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