e-Learning Catalogue

e-Learning modules designed by our subject matter experts and based on best business practices and behavioural management. These courses give you the keys you need to do more with less:

• Negociate with sellers
• Improve supplier risk management
• Reduce costs with the same team of buyers

e-Learning modules for sales managers, sales and customer service staff designed to provide concrete and relevant solutions to daily challenges:

• Motivate your sales force
• Negotiate to optimise margins
• Win customer preference and develop key account loyalty

How do you accept change with serenity, avoid conflict and remain confident under economic pressure? Adopt the e-Learning reflex, the ideal way to assimilate simple techniques and practical solutions in order to:

• Manage stress and anticipate conflict
• Use emotions to drive change
• Communicate and develop assertiveness
• Develop creative thinking

Professional effectiveness, over and above business skills and expertise, is the day-to-day ability to communicate, interact and manage time effectively. In an increasingly fast-paced world, our short and accessible e-Learning modules on Professional Effectiveness enable you to acquire the right reflexes anytime:

• Organise yourself and manage your time more effectively
• Develop your interpersonal skills
• Communicate and express yourself fluently when speaking and writing

Ensuring financial stability and driving business performance are two fundamental concepts in management. Managers need to acquire financial management skills to plan, evaluate and react better. Our e-Learning modules in Finance & Management help managers assimilate the key concepts in performance management to:

• Analyse resources and set objectives
• Optimise financial performance and margins
• Drive profitability both operationally and strategically

In a progressively complex environment, managers have to adapt to their multi-faceted job. e-Learning modules from the five Management & Leadership collections are designed as daily management tools to help managers:

• Manage diversity
• Steer cross-functional teams
• Assume the right role at the right time - expert, boss, project manager, active networker, etc.
• Manage business performance
• Develop leadership

Helping projects and stakeholders attain their objectives is essential to the deployment of corporate strategy. Our Project Management e-Learning modules, referenced by the PMI® (Project Management Institute), aim to provide project stakeholders with easily accessible key drivers for effectiveness to:

• Provide long-term support
• Ensure project stability
• Respect deadlines and budgets

You need to face new Marketing challenges brought about by new technologies and new consumer purchasing behaviours and adapt to the turbulent economic context. We propose online training courses that focus on innovative solutions and web marketing and that integrate these changes with business fundamentals in order to:

• Manage negative growth and the postponement of consumer or business purchases
• Revitalise brand image to remedy loss of confidence
• Integrate the consumer as co-creator of value

Quality - Safety - Environment teams aim first and foremost for operational effectiveness. The e-Learning modules in this collection focus on the three key drivers for effectiveness:

• Quality auditing
• Problem resolution
• Management process

In the tense economic climate, Human Resources and Training & Development should refocus their priorities on emergencies and economic and regulatory aspects. Designed by subject matter experts, our e-Learning modules concentrate on effectiveness:

• Master the basics by learning more about recruitment, interviews, the payroll process, labour laws and staff training
• Handle difficult situations - annual performance reviews, diversity or moral harassment

According to a recent study, the role of the personal assistant today incorporates management aspects and serves as a key link among teams, clients and suppliers. Fluent written and oral communication is therefore vital in this job.