1. Podcast episode:
Three levers: adaptation, resilience, compliance

2. e-Learning module:
Behavioural flexibility of the manager

• Identifying effective and ineffective behaviour.
• Overcoming inflexibility.
• Managing ineffective behaviour.

3. e-Learning module:
Managing change: process and tools

• Change in terms of objectives.
• Defining objectives and context.
• Identifying the appropriate solutions for successful change.
• Change accelerators and constraints.
• Anticipating consequences.

4. Podcast episode:
Resilience

5. e-Learning module:
The four keys to developing self-esteem

• Recognising and reinforcing your sense of importance and uniqueness.
• Developing your relationship boundaries and reinforcing your feeling of inner security.
• Discovering your own fundamental identity.

6. e-Learning module:
The 3 pillars of interpersonal excellence

• The 3 pillars of interpersonal influence.
• Building your network strategy.
• Engaging your personal qualities.
• Developing effective relationships.

7. Podcast episode:
Compliance

8. e-Learning module:
The emotional skills of the manager

• Understanding how emotions work.
• Identifying and managing your own feelings.
• Managing emotionally-charged situations.

9. e-Learning module:
Increasing your productivity in a fast-paced world

Developing the three talents:

• distance: taking a step back;
• consistency: remaining calm;
• relevance: choosing the appropriate actions with the least risk.