Tutored e-Learning path: Using cross-functional management drivers

Management & Leadership

Duration:
7 hours over 2 months

e-Tutoring

The welcome call
allows participants to meet their tutor and get started on the modules in the training path.

The booster mail
follow-up e-mail that reminds the learner of the best practices and of the timing of his learning path.

The closure mail
follow-up e-mail that is used to inform the learner of the end of the training path, and to encourage him to perform a review of the training and to define an action plan.

Personalised guidance
from our tutor by e-mail to help participants for each step of the path.

All e-Learning Solutions by Cegos® services

Your company's operational structure requires you to guide and mobilise decentralised teams. You need to get people from different departments, businesses and positions to work together even though there is no direct authority.
This distance learning path will help you standardise practices, use common tools and develop cooperation between employees and departments.

For whom?

Experienced managers

Operational objectives

  • Understand the issues and roles of cross-functional management.
  • Develop your network to increase influence.
  • Optimise coordination of cross-functional tasks.
  • Adapt your communication to different target audiences.
  • Lead despite the lack of direct authority.

In concrete terms you will be able to...

  • Define the role of the cross-functional manager.
  • Identify the main tools to use and the pitfalls to avoid.

Every podcast episodes will be available soon.

 

Programme

1. Podcast episode:
Cross-functional manager vs. project manager

2. e-Learning module:
Positioning the cross-functional manager

  • Distinguishing between cross-functional management and other forms of management.
  • Positioning the cross-functional manager in his own context.
  • Positioning yourself in your role as a cross-functional manager.

3. e-Learning module:
Lobbying strategy of the cross-functional manager

  • Drawing a map of relevant actors.
  • Assessing the resources you require for your transversal role.
  • Developing your influence with a suitable action plan.

4. Podcast episode:
Different types of influence networks

5. e-Learning module:
Ensuring cross-functional coordination

  • Understanding coordination mechanisms.
  • Knowing how to use the different coordination mechanisms.
  • Managing the impact of coordination mechanisms on stakeholders.

6. e-Learning module:
Effective cross-functional manager communication

  • Introducing a relations system that encourages cooperation.
  • Understanding the different frames of reference of other people.
  • Adapting your communication to suit these frames of reference.
  • Managing resistance caused by different frames of reference.

7. e-Learning module:
Leadership of the Cross-functional manager

  • Using levers of influence as a cross-functional manager.
  • Exercising your leadership through persuasive techniques.
  • Dealing with resistance from stakeholders.

8. Podcast episode:
Leading an effective meeting

 
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