1. e-Learning module:
Making a success of your first management

• Preparing for changes.
• Preparing for the initial expectations meeting with your boss.
• Holding your first meeting as manager.
• Meeting your co-workers.
• Making your first decisions.

2. e-Learning module:
Balancing the dual roles of people manager and technical expert

• Assuming the dual role of manager and expert.
• Reducing your management time.
• Managing your and your team’s expertise.

3. e-Learning module:
The management styles

• The different management styles.
• The positive aspects of each management style.
• Adapting management style to circumstances: contextual management.

4. Podcast episode:
Issues related to situational skills

5. e-Learning module:
The situational skills of the manager

• Basic concepts in systemic analysis.
• Analysing a situation or conflict using a systemic approach.
• Handling all managerial situations effectively.

6. e-Learning module:
The relational skills of the manager

• Setting up the right communication and information tools.
• Taking team needs into account for consistent communication.
• Preparing and conducting a team meeting.
• Conducting an individual interview.
• Managing sensitive situations.

7. e-Learning module:
Preparing the annual performance review

• Preparing the annual performance review.
• Starting the interview in a way that encourages dialogue.
• Conducting the review phase.
• Setting objectives and concluding.

8. Podcast episode:
Tips and recommendations for interviews