1. Podcast episode:
Challenges facing managers today

2. e-Learning module:
Guiding team and individual actions

• Defining a project for your team.
• Orientations and objectives for the project team members.
• Managing conflicting priorities.

3. e-Learning module:
Managing change: process and tools

• Change in terms of objectives.
• Defining objectives and context.
• Identifying the appropriate solutions for successful change.
• Change accelerators and constraints.
• Anticipating consequences.

4. e-Learning module:
Effective decision making

• Analysing before making a decision.
• Anticipating the impact of your decisions.
• Making and implementing decisions.
• Encouraging co-worker decision-making.

5. e-Learning module:
Becoming a manager /coach

• Becoming a manager / coach: benefits and issues.
• What is a manager / coach?
• Adopting the best practices of a manager / coach.
• Coaching your team.

6. Podcast episode:
Coaching (several podcasts)

7. e-Learning module:
Handling emotions within your team

• Reading emotional signals correctly.
• Practising empathetic listening.
• Responding adequately to co-worker emotions.
• Identifying and managing collective emotions.

8. e-Learning module:
Triggering the dynamics for change

• Thinking global and acting with precision.
• Assimilate the theory of commitment.
• Focusing on details and the first steps for change.
• Best practises and pitfalls.