1. Podcast episode:
Leadership and management

2. e-Learning module:
Personal impact and charisma in leaders

• Developing your personal impact and charisma.
• Inspire enthusiasm in your staff so that they feel even more committed to serving customers and users.
• Asserting your authority and enabling others to assert theirs.

3. e-Learning module:
5 levers for producing great leaders

• Defining precise objectives that support your vision.
• Creating and maintaining cooperative relationships.
• Observing the effects of your actions on a continual basis.
• Demonstrating behavioural flexibility.
• Staying true to yourself.

4. Podcast episode:
Leadersip as a corporate performance lever

5. e-Learning module:
Leadership Best Practice

• Carrying out a leadership inventory.
• Stimulating leadership in your company.
• Identifying leadership counter-indications in order to deal with them.

6. e-Learning module:
Establishing leadership in the best way

• What is a leadership zone?
• Defining the rules of the game in your leadership zone.
• Avoiding mistakes in the leadership zone.

7. e-Learning module:
Securing managerial support for leadership

• Clarifying the roles of managers in terms of developing leadership.
• Involving managers by including them.
• Coaching managers so that they succeed in helping their staff to succeed.